Access Specialist - Pediatric Radiology
Your Role: Provides service to patients and providers during inbound and outbound phone calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance. Schedules patient appointments, escalates patients' health concerns in accordance with individual division guidelines, provides connections to resources for clinical advice and guidance, and navigates complex situations while making sound effective decisions. KEY RESPONSIBILITIES:
Shift: 8am-5pm (Variable Days)
When it comes to diagnostic imaging, children's needs differ from adults'. They need extra safeguards and care. Our team has the experience and training to keep your child safe while providing accurate medical images. Our goal is to exceed families' and referring physicians' expectations with our imaging and interpretation.
We support the Image Gently Alliance for Radiation Safety in Pediatric Imaging, dedicated to raising awareness of lower radiation doses in the imaging of children. Children's Hospital also supports and practices the radiation safety principle of ALARA, an acronym for "as low as reasonably achievable."
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